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Shipping & Returns

GUARANTEED SUPER EXPRESS SHIPPING TAKES ONLY 5-9 DAYS to USA, Canada, Australia, Asia, New Zealand, United Kingdom, France, etc. Order over $99, can get free shipping.

Once you have placed your order, we will sent you an e-mail to confirm your order payment as soon as possible. In order to protect you , we insure and register all items for their full value. Besides, all deliveries must be made to the credit card billing address unless a secondary shipping address is registered with the credit card company. If your billing address is a P.O. Box then you must provide us with a physical address by email , so that to make sure you receive the goods on time. Note that the P.O. Box address is unavailable and we require an adult to sign for the package.

Order Confirmation and Tracking: Once you place your order by clicking on the "Place Order" button, you will see the order confirmation page,And we will send an an e-mail to you to contain your order number. If you do not receive the confirmation email, please contact us via e-mail at Contact Us.

Orders usually be shipped within 12-48 hours. If your order has been sent ,you will receive an e-mail reflecting that your order has been shipped with tracking numbers within the next 48 hours. It will tell you the carrier was used and the method of tracking the order to your door. Please allow 7-10 days for delivery.

Orders May Be Delayed for the Following Reasons:
- "Ship to" address are not the same as “Bill To” address.
- Order is pending a credit approval and verification.
- The good you ordered is out of stock right now.
- The order requires special customization.
- The order is shipped to a special location such as Alaska, Hawaii, or APO/FPO.

Delivery is guaranteed. In the event that your package is failed to sent to you for some resons,we will reship once at our expense. We are not responsible for any import tax or duty charged to your package. The customer should take the responsibility of import. You may use the following links to track your package.

-If your tracking number starts with M or V then your package has been shipped with UPS and you should track them at www.ups.com
-If your tracking number starts with EE and ends with HK (ex. EE843747891HK),you should track your package on this link: http://www.hongkongpost.com
-If your tracking number starts with EA or EB then your package has been shipped by United States Postal Service (USPS). In this case you should track your package on your national postal service website.The following are some useful websites:
UPS www.ups.com USA www.usps.com Canada www.canadapost.ca England www.parcelforce.com Astralia www.auspost.com France www.laposte.fr Germany www.deutschepost.de Italy www.poste.it Singapore www.singpost.com Japan www.post.japanpost.jp Poland www.pocztex.pl U.A.E www.emiratespost.com New Zealand www.nzpost.co.nz

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